General Questions

Some frequently asked questions are answered on this page. If you are unable to find what you are looking for, please reach out and we would be happy to help!

HDPE, or High-Density Polyethylene, is a versatile and widely used plastic polymer known for its remarkable strength and durability. HDPE is considered safe for use in contact with food and potable water. It doesn't leach harmful chemicals into its surroundings, which makes it an excellent choice for applications that require a non-toxic material.

Because our enclosures and racks come preassembled and ready to use with very little setup, the only way to ship is by freight. Rates for freight shipping are constantly changing with the carrier, when placing your order we will collect the needed information to provide you with an accurate shipping quote.

All racks and enclosures come with integrated stacking tabs and recesses. For the tabs to work safely and properly the products must be size compatible.

Use only a very soft damp cloth when cleaning acrylic surfaces. It is possible to scratch acrylic, so NEVER use any scouring compounds or chemical cleaners such as Windex or other glass cleaners (even if they am enviromentally friendly, organic or non-scented).

Should anything ever stick to an acrylic surface (such as an adhesive label or gummy substance) do not use any type of solvent.

Never use the same cloth that you clean other household items with - it can retain dirt, grit, and chemical residues that may harm your acrylic items. We recommend using a new or separate cloth for your acrylic care.

It's not recommended. We have found chalk markers can cause chemical attack cracks on acrylics. We recommend removable stickers especially made for chalk marker or a label maker

We have available for purchase, reusable static cling labels to help keep your animals clearly labeled as well as keeping your acrylics clean and clear of cracks.

Contact us for more information. 

Scratches do happen --but dont worry! Unlike other materials, scratches on acrylic can be easily removed with Novus products .

Keep your acrylic surfaces free from dust and dirt, with "Novus 1". It's a clear, anti-static formula especially created to remove the negative charge that can attract dust and dirt to the surface of acrylic. It is easy to use: simply wipe on and wipe off! Or use our "Novus 2" anti-static formula to remove surface scratches while it cleans. Our "Novus 3" is for removal of heavier scratches and requires "Novus 2" for final finishing.


DISCTINCTIVE LUCITE™ PLEXIGLAS™ acrylic furniture and accessories can last an eternity with minimal care and maintenance.

Acrylic care consists of no more than normal wipe-cleaning to keep it looking new - but care should be taken to avoid scratches.